Shop by the Room - Your 1 Stop Home Shop

Customer Service | My Account | Checkout

 

 239-689-4375   
 

Search: 

  Search

 

About Us

Who We Are

Shop by the Room,  is part of the BTBG, LLC.

 

BTBG, LLC is a diverse company  founded in 2004.  Thanks to our dedicated customers, outstanding customer service, and a superior ordering system we are one of the fastest growing online companies. We strategic plan all aspects of our business to meet the changing needs of our customers.  Our corporate office is located in Fort Myers FL.

 

We are known as a company that believes in people as a competitive advantage, a great place to work, an employer of choice, a company that truly cares about people, where teamwork is valued and rewarded.  We know the value of what a diverse work force can bring - one that encourages innovation, new and better ways of serving customers.

 

Our team members will say, “I chose the right company. I’m valued. I’m rewarded. I’m recognized. We work hard, but we have fun, too.”

 

What We Do

Our company, Shop by the Room, Inc. provides a true one-stop online shopping experience.  Our customers have the ability to browse any room and purchase any household items.

 

We provide true support and a friendly customer service staff to ensure your experience with Shop by the Room is memorable.  We also provide other support methods, such as live chat and email access.

 

With our superior and secure ordering system, processes and highly-qualified Customer Service Representatives, we are well equipped to better understand and serve our customer needs, and manage transactions efficiently and accurately. Our expansion into various online companies, different industries and commercial properties gives us the ability to provide ongoing low prices to our customers.

 

Dedication To Our Customers

We have to “wow!” them.

We know what that feels like, because we’re all customers. When we go to the grocery store, a restaurant or whatever, and find a situation where we’re “wowed!” we walk out and say, “Those people really listened to me and helped me get what I need.”

We want to provide our customers with such outstanding services that they will not hesitate to give us all their business, honor us with repeated purchases, and rave about us to their families, friends and business associates.

To ensure you are “wowed!”, Shop by the Room hires and trains only the most qualified Customer Service Representatives. Every member of the Shop by the Room team is continually trained to meet evolving customer’s needs. In hiring, we really don’t care how much a person knows until we know how much they care.

 

Our Future

Shop by the Room, Inc. is continually expanding. Our goals are to offer better products, more channels, superior technology, and a broader product line than our competitors, so we can be the online product provider of choice for all of our customer's needs.

 

If you have a question about any product that has to do with the interior of your house feel free to contact us. We currently have thousands of products available online with projections of 100,000 products available on our website by 2010 with everything from appliances, electronics, home décor, flooring, plumbing, and much more.

 

We have 3 goals for the future customers – Best Selection – Best Service – Best Prices.

 

Our Vision

Shop by the Room products in every personal and business environment

Our Mission

Exceed customer expectations through exceptional service by dedicated employees